Nothing is more annoying than an unwanted email newsletter or marketing email without a one click unsubscribe link.
I tried Spotify when it first came to the US a few weeks ago. After a week or so I realized it wasn’t for me, so I uninstalled it, disconnected it from my Facebook and assumed that was the end of it.
So it came as a surprise when I received an email newsletter from Spotify last week.
Naturally I looked for the unsubscribe link, only to find that it was broken. In fact the word “Unsubscribe” wasn’t even a link. Seems like amateur hour is full force over at Spotify’s marketing department.